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Warranty Information

Article ID: 28861 Email Print
Question
How long is the warranty on your products?

Answer


I want you to be extremely satisfied with your purchase with CanadaVapes.com.  Most of our products are covered by an unconditional 30 day warranty.  This warranty will not begin until the order has been validated as recevied by Canada Post.  

Exceptions to the 30 day warranty:   


Atomizers, Cartomizers, & Clearomizers:


Atomizers are by nature disposible.  We offer a guarantee against DOA
(Dead on arrival) warranty.  Please check your atomizers and if there
are any isseus contact us witin 48 hours of delivery for return/repair.

 
This policy covers:  510 atomizers, 510 cartomizers, 510-E clearomizers, CE4 clearomizers, F16 clearomziers, F16 replacement cartomizers, EGO-T atomizers, EGO-C atomizers, Mini Nova clearomizers.

E-Liquid:

For sanitary reasons, there is no warranty on e-liquid.  All sales are final on e-liquid.

Cartridges, tanks, & Drip Tips:

For sanitary reasons, there is no warranty on cartridges, tanks & drip tips.   All sales are final on cartridges, tanks, and drip tips.



If you experience any issues with any products you purchase from CanadaVapes, simply create a support ticket and you will receive details on how to return your defective item(s) for replacement or repair.

 


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Article Details
Views: 1788 Created on: Apr 12, 2013
Date updated: Apr 12, 2013

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